Replacement Procedure for Zippo "Slatkin & Co. Candle Lighter"
(aka Zippo Mini-MPL)

The call-in representative will need to acquire certain information in order to address your questions and process your replacement.

Please have the following information available when you call 1-800-320-7490.

  • Contact Name
  • Address
  • Phone Number
  • Fax Number
  • Email Address
  • Model Type, color and date code

As you know, Zippo has initiated a voluntary recall of "Zippo Slatkin & Co. Candle Lighters" manufactured during a specific time period, identified by date codes on the black adjuster knob. (see pictures below) This knob is located on the end of the Candle Lighter opposite the nozzle. (see picture) Should you be in possession of any Zippo Slatkin & Co. Candle Lighter with the specified date codes, steps have been put in place to insure you receive a proper replacement for it.

If you purchased a Zippo Slatkin & Co. Candle Lighter in High Polish Chrome or White between the dates of November 1, 2009 and November 18, 2009 from Bath and Body Works or White Barn Candle stores or from www.bathandbodyworks.com you are asked to check it for its date code.

The date codes that are in recall are: G09 or H09.

Any "Zippo Slatkin & Co. Candle Lighter" (aka Zippo Mini-MPL) in High Polish Chrome, White or any other color having any date code other than G09 or H09 is not part of the recall and is safe to continue to use.

Do you own a Zippo Slatkin & Co. Candle Lighter (aka Zippo Mini-MPL) in High Polish Chrome or White?

  • If No, this recall does not affect you.
  • If Yes:
    • Check the Candle Lighter for G09 or H09 date codes using the following procedure:
      1. Inspect the adjuster knob of the Candle Lighter located on the end of the lighter opposite the nozzle for one of the date codes listed above.
      2. If you have a recalled product, remove the black adjuster knobs from each Candle Lighter identified with date codes: G09 or H09. If the date code is anything other G09 or H09, then your lighter is not being recalled and it is safe to use.
      3. Explanation for removal of knob: The adjuster knob can be removed by pulling the knob straight outward with your fingers. If necessary use a screwdriver or pair of pliers to remove. (see pictures)

        4. Grasp the flame adjustment and pull to remove the knob

        Grasp the flame adjustment and pull to remove the knob

      4. After removing the black adjuster knob, do not use the Candle Lighter. Properly dispose of the recalled Candle Lighter in accordance with state, federal and local regulations by checking with your disposal service. Normally you are required to just throw it in the household trash.
      5. Call Zippo at the above number and give the representative the requested information. Zippo will mail you a Stamped Self Addressed Envelope to mail the knob back. Do not mail or express the Candle Lighter to Zippo because certain postal and shipping regulations prohibit you from mailing of filled lighters.
      6. When you receive the SSAE, complete the enclosed card with your name, address and telephone number, sign the certification of disposal of the Candle Lighter and return it with the knob in the SSAE for replacement.
  • Zippo will replace the Candle Lighter within four to six weeks upon receipt of the knob and the completed card.
  • Do not mail or express the Candle Lighter to Zippo because certain postal and shipping regulations prohibit you from mailing of filled lighters.

General Q & A

Q. What is a Zippo Slatkin & Co. Candle Lighter?
A. The Zippo Slatkin & Co. Candle Lighter (Zippo Mini-MPL utility lighter) is a metal, refillable butane utility lighter measuring 6.5 inches long and 1 inch wide. The child-resistant utility lighter is finished in High Polish Chrome or White with a chrome nozzle. Only Zippo Candle Lighters in High Polish Chrome or White with a chrome nozzle with the specified date codes G09 or H09 are affected by this recall. The date code can be found on the black adjuster knob located on the end of the utility lighter. (see picture)

Q. Is the product dangerous?
A. If you have not used your Candle Lighter and it has one of the date codes that are being recalled do not attempt to use it. It will probably light in a normal way. However, a percentage of product with these date codes will have a larger than normal flame and will take longer to shut off, which are potential fire and injury hazards. Even if you have used it and it seems to be working properly, Zippo is recalling it and will replace it with a new MPL.

Q. Will I receive a refund or rebate for the MPL?
A. No, Zippo is offering a replacement program that will provide customers replacement for any Zippo Candle Lighter that has the identified date codes.

Q. Who is paying for the recall?
A. Zippo is. Zippo will send you a SSAE to use and send you a free replacement Candle Lighter if you return the knob and completed Certification card.